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About Us

Security Systems and CCTV Installers in the North East

ACS (Alarm & Communication Systems) was formed in 1986, as specialist security systems, intruder alarms and CCTV installers and maintenance company. Since 1986, ACS, based in Washington Tyne and Wear, has expanded and diversified, providing services to clients across Sunderland, Newcastle, Durham and the North East of the UK.

Now split into ACS Technologies and ACS Education, we are able to directly focus on differing market places and are not just security systems and CCTV installers.

ACS Technologies specialises in fire, security, CCTV, TV distribution, sound and communication systems as well as addressing other specialist requirements of the building services sector.

ACS Education specialises in Audio Visual and Data Services within the education sector and provides a wide selection of critical services to schools, colleges and universities across the North East area including Sunderland, Newcastle and Durham.

Aims and Objectives

  • To develop an ongoing, positive working relationship with our clients by providing excellent response to pre-sale enquiries and after sales requirements, with a view to achieving a high level of repeat business.
  • To offer specific, effective and efficient solutions to the problems which our clients are trying to resolve.
  • To carry out all of our responsibilities in a professional manner, taking into account the training needs of our staff and the Health and Safety implications of the work being undertaken.

Key People

Matthew Jefferson, BSc, MSc, PhD - Sales Director

Matthew completed his undergraduate degree at Leeds University before going on to complete his Masters and PhD at Newcastle University.

With in depth knowledge of all the AV, security and CCTV systems our installers fit, Matthew is the point of contact for all new enquiries and is always happy to help you with any project you may have.

With an in depth understanding of the British Standards coupled with knowledge of the latest technologies available, Matthew is the person to ask regarding the best solution for your needs.

Graham Trotter - Technical Director

Graham has worked at ACS since 1990 and is in charge of the day to day running of all our jobs to ensure they run smoothly and efficiently. With an expert knowledge in the working details of all the technologies we install, Graham is able to ensure our communication and security systems are installed and commissioned to operate flawlessly.

Graham has a particular interest in IP technology (IP CCTV and TV) and communication systems (sound, induction loops) and is always able to maximise a clients budget with clever design.

Jezz Harris - Maintenance Director

Jezz has worked in the security and communication industry for over 25 years and is mainly in charge of the maintenance and repair of existing systems, following work carried out by our CCTV installers. With a great ability to repair broken items, Jezz is often able to save clients the expense of installing new and expensive equipment.

In addition to managing the service and repair side of the business, Jezz also has a strong interest and knowledge in fire alarms and TV systems and often helps Graham with the installation and commissioning of these systems.

John Maughan - Sales Manager

John has worked at ACS since 2007 years and is in charge of our Education division after starting life as a system installer. Acting as the point of contact for all educational establishments, John is committed to excellent customer service and is always available to offer advice about any of the audio visual or data products we supply.

With a keen interest in Educational AV, combined with his practical experience, John can always recommend the best solution and method of installation for your school or business.

For further information, please call us on 0191 417 8882 and find out more about our communications, security systems and CCTV installers across Sunderland, Newcastle, Durham and the North East of England.